🔒 Privacy Policy

Last updated: 2025-10-11

1. Introduction

This Privacy Policy explains how AvenTech Ltd (Company Number: 15659681, registered in England and Wales), the owner and operator of Garage Shift ("we", "us", "our"), collects, uses, and protects your personal data when you use the Garage Shift platform ("Service"). We comply with the UK GDPR and Data Protection Act 2018.

2. Information We Collect

2.1 Information you provide

  • Name, email address, phone number, and business details
  • Login credentials
  • Billing information
  • Customer and vehicle data entered into the system
  • Messages and communications within the Service

2.2 Information collected automatically

  • Log files and device information
  • IP address and browser type
  • Usage data and analytics
  • Cookies (strictly necessary and functional)

3. How We Use Your Information

We process data to:

  • Provide and maintain the Service
  • Manage accounts and authentication
  • Process payments
  • Deliver reminders, confirmations, and notifications
  • Improve features and user experience
  • Provide support and resolve issues
  • Meet legal and regulatory obligations

We do not sell personal data to third parties.

4. Legal Basis (UK GDPR)

Our processing is justified by:

  • Contract — delivering the Service
  • Legitimate interests — improving performance and security
  • Consent — optional features or marketing (if opted-in)
  • Legal obligation — accounting and compliance

5. Data Ownership

You own all data you upload. We process it only to provide the Service. At cancellation, we may retain data for a limited period for legal or operational reasons, after which it is securely deleted.

6. Sharing Your Information

We may share data with:

  • Secure hosting providers
  • Payment processors
  • Customer support tools
  • Service-related subcontractors (where necessary)

All third parties follow strict data protection agreements.

We do not share data with advertisers or unrelated services.

7. International Transfers

Where data is transferred outside the UK, we ensure safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • UK-approved adequacy regulations

8. Data Security

We use technical and organisational measures to keep your data safe, including:

  • Encrypted transmission (HTTPS)
  • Secure databases
  • Access controls
  • Regular backups
  • Monitoring and threat detection

No system is 100% secure, but we work to maintain high protection standards.

9. Retention

We keep data only as long as necessary for:

  • Providing the Service
  • Meeting legal requirements (e.g., financial records)
  • Resolving disputes

You may request data deletion at any time (see Section 10).

10. Your Rights

Under UK GDPR, you have rights including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion ("right to be forgotten")
  • Export of your data
  • Objecting to certain processing
  • Withdrawal of consent (where applicable)

Requests can be sent to [insert email].

11. Cookies

Garage Shift uses cookies strictly necessary for:

  • Login sessions
  • Security
  • Remembering preferences

We do not use advertising cookies.

12. Communications

We may send:

  • Service-related notifications
  • Account updates
  • System alerts
  • Marketing emails only if you opt in

You can unsubscribe at any time.

13. Changes to This Policy

We may update this Privacy Policy. Significant changes will be notified through the platform or email.

14. Contact

For privacy requests, contact:

Email: support@garageshift.co.uk